Amazon: Explore Your City

A driver-recruiting campaign that was shelved, then rebuilt in Amazon's new brand across three countries, with video

Campaign concepting

Art direction

A smiling Amazon delivery driver in uniform tossing her van keys, on Amazon blue
Role
Art director (contract)
Timeline
July 2024 – March 2025
Team
Creative director, copywriter, project manager; video production studio
Platform
Display, social, video
I made
The concepts, visual directions, and display and social ads for both seasons, plus the storyboards for the video
I partnered with
A creative director, copywriter, and project manager at Creative Garage, Amazon's recruiting marketing team, and a production studio that produced the video
Outcome
City-localized ads delivered for peak season 2024; a year later the concept led Amazon's Q2 2025 driver recruiting across the US, Canada, and Mexico, with a video produced from my storyboards
The Q2 2025 Explore your city set: Explore San Francisco, an Instagram Story, Explore Seattle, and Explore Vancouver

The short version

I art directed this campaign twice: for peak season 2024, when the final ads were delivered but never ran, and in spring 2025, as the lead concept in Amazon's refreshed brand.

Amazon's delivery partners, the local companies that employ the drivers, need a steady stream of new drivers, and Creative Garage makes the ads that find them.

That second round also included a 15-second video I built entirely from Amazon's existing footage, with no new shoot.

PART 1 · PEAK 2024

One driver, three mindsets

Recruiting drivers in Boston and Seattle for the fall rush.

The campaign was built on a driver brand strategy that described three kinds of candidates. In July, I took each one to the team as its own complete campaign, with its own headlines, photography, and look.

Freedom First

"I find happiness outside of making a living." Now hiring explorers in Seattle.

Go-Getter

A strategic job seeker who wants a career, not just a job. Big, confident city names.

Make Ends Meet

Things took a turn, and they need a paycheck fast. Clear, tangible benefits.

Peak 2024 first concepts: Freedom First, Go-Getter, and Make Ends Meet, each as a 970x250 and a 300x250

First concepts, from top: Freedom First, Go-Getter, and Make Ends Meet.

THE MERGE

Two mindsets, one candidate goal

The best direction combined two mindsets. Freedom First and Make Ends Meet became one candidate goal: find independence in a job that pays my bills now. I tested four looks for it. The final pops the driver out of the frame and puts the headline on a dark gradient, so it reads even at the smallest sizes.

Four looks for the merged direction: Original, Skyline, Big words, and Light gradient

Four looks for the merged direction.

THE FINAL SET

A headline built to change

The headline was built to change without breaking the layout: the campaign cities by name, a generic "your city" for everywhere else, and a second message, "Start learning. Start earning.," for the next wave. The full set was delivered in the fall, then shelved.

The final Peak 2024 Boston set: Explore Boston and get paid, in four sizes

The final Boston set.

PART 2 · Q2 2025

Same idea, new brand

One of the first campaigns in Amazon's refreshed brand, for the US, Canada, and Mexico.

Six months later, Amazon refreshed its brand, and the driver-recruiting team needed a spring campaign. This one would be among the first to use the new brand book, so the goal was to stay true to it: approved messaging, photography, and design, used in a way the brand could build equity in.

I brought "Explore your city" back as one of three concepts, each tied to a brand pillar. The new version crops city scenes into the brand's circle graphic, a simple way to say "this job lets you explore your neighborhood."

The same Explore your city ad in 2024 and rebuilt in Amazon's refreshed brand in 2025

The same idea in 2024 (top) and rebuilt in the new brand in 2025 (bottom).

VIDEO

A video made from existing footage

The campaign also needed a video, with no new shoot. So I built the story from footage Amazon already had. I went through its library, pulled every usable clip, and sorted them by scene: vehicle, city, suburban, exiting the vehicle, delivery, and warehouse. Then I wrote two directions from what was actually there.

The hard part was continuity. The clips came from different shoots, vehicles, and uniforms, so every shot had to be chosen to keep one believable story going. Sometimes that meant framing a driver so you couldn't tell which van they were in.

Stills from existing Amazon delivery footage, sorted by scene

Existing footage, sorted by scene.

Video storyboard, concept 1: The road

The road: a montage of many drivers.

Video storyboard, concept 2: Your unique city

Your unique city: a day with one driver.

Storyboard animatics for both concepts, cut from stills of the footage I pulled.

I storyboarded both concepts, and a production studio produced the final video.

THREE CONCEPTS

One concept for each brand pillar

Autonomy

"Explore your city." Delivery as a way to get out and explore. Inviting and personal.

Opportunity

"Small teams. Big opportunity." A stable job, and a stepping stone to what's next.

Innovation

"Help shape the future of delivery." Big type and close-up hero shots, with an inspiring tone.

Three Q2 2025 concepts as Instagram Stories and 300x250 ads: Explore your city, Small teams. Big opportunity., and Help shape the future of delivery.

The three Q2 concepts, as Instagram Stories and display ads.

ROLLOUT

Three countries, three languages

The campaign ran in English in the US, in English and French in Canada, and in Spanish in Mexico. I planned the full production list: more than a dozen display sizes, plus static and video social in square and vertical formats.

The Explore your city ad as an Instagram Story and as a Reel

The same ad, built to work as an Instagram Story and a Reel.

What I learned

A good idea can outlive its first campaign

Because “Explore your city” was built on a real insight about why people choose this job, it held up through a brand refresh, two seasons, three countries, and a new medium.

Shelved isn’t wasted

The peak 2024 ads were delivered and never ran. When the brand refreshed, the idea was ready, and it became the lead concept.

Let's Talk

I do my best work where strategy and craft have to meet: a clear idea, a team that cares, and details that hold up under a closer look.

Comment

Sarah

Open to Senior Art Director and Design Lead roles, the occasional freelance project, and good conversations about where creative storytelling is headed.

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